Key Features
Our Solutions Are Designed To Enhance Customer ExperiencesAnd Streamline Service Processes
Omnichannel
Seamlessly manage customer interactions across all major communication channels, including WhatsApp, Facebook Messenger, Instagram, and website live chat, from a unified, user-friendly interface. Leverage our advanced channel integration capabilities to ensure a consistent and personalized experience for your customers.
Rule-based Chatbot
Leverage our powerful rule-based chatbot engine to automate responses to common customer queries, ensuring fast and consistent issue resolution.
Customizable conversational flows
Design and implement tailored conversational flows that align with your brand’s tone, personality, and customer service best practices, creating a unique and engaging experience.
More Features
AI Chatbot Integration
Harness the power of advanced AI models to create intelligent, contextual, and dynamic human-like conversational experiences for your customers, continuously improving through machine learning.
CRM System API Integration
Connect the AI Customer Service Portal with your customer relationship management CRM system, enabling your agents to access critical customer data and provide personalized support.
Using advanced AI models
Our AI Customer Service Portal utilizes the latest advancements in natural language processing (NLP) and machine learning to deliver exceptional conversational abilities and contextual understanding.
Team Collaboration
Empower your customer service team with advanced collaboration features, including task assignment, handover, and shared annotations, to enhance productivity and knowledge sharing.
eCommerce API Integration
Seamlessly integrate the AI Customer Service Portal with your eCommerce platform, enabling chatbots to access order details, product info, and other relevant data to assist customers more effectively.
Reporting and Analytics
Gain insights into key customer service metrics like response times, resolution rates, and customer satisfaction to drive improvement and informed decision-making.
How Does Display?
Customer Segmentation and Targeting
Leverage customer data and AI-driven analytics to segment your audience and deliver targeted, personalized support, enhancing customer satisfaction and loyalty.
Scheduled Notifications
Automate the delivery of scheduled notifications, updates, and proactive outreach to your customers, enhancing engagement and maintaining strong relationships.
User-friendly Single Interface
Empower your customer service team with a centralized, intuitive interface that consolidates all customer interactions, tools, and data, streamlining operations and enhancing efficiency.
